Phone Lines



Update 3rd May 2018

The phone numbers are working, however you may call Shopmobility and Get DialaRide and Visa Versa. this is down to the BT issues that we are still experiencing and we do apologise .  We appreciate that if you are wishing to book a popular time for example  9am on a Monday morning, you will need to call as soon as the phone lines open the Monday before the date you wish to request.  If your   request is for a less popular time  the phone lines are less busy after 10am.



Update April 2018

Over the past couple of months we have had issues with our booking lines. The issues have all been reported to BT . On Friday 13th April 2018 our Shopmobility phone line 01522 514477 has been removed due to an issue that BT have found.  BT have escalated the issue and we hope that we can get this resolved as soon as possible. We have posted messages on Facebook  and Twitter. We have also called local radio stations to get them to announce to their listeners. We know that this will not reach everyone, but we are trying to contact as many people as possible.  if you know someone who uses us it would be appreciated if you could let them know.  with losing a phone line we would appreciate that when you do get to speak to someone you keep the call as brief as possible as we wont to be able to take as many calls as possible.

We are in contact with BT and hope that this can be resolved as soon as possible.


Thank you for your patience.